Discussion:
Amazon prime and audio description
(too old to reply)
Candy Lowe
2018-04-23 00:28:46 UTC
Permalink
Hello everyone,
I was wondering if anyone is using amazon prime audio description successfully. I was able to use it just fine, and all of a sudden, the audio description wasn't there any more. I just figured that it was turned off. I then tried to turn it on again, and I can not find the audio description. Any suggestion?

Candy

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Lelia Struve
2018-04-23 02:40:24 UTC
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Hi there, I am actually using prime with audio description and it’s working fine. I am watching Philip K Dick electric dreams series. Some movies and series have it and some don’t.

Lelia

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Post by Candy Lowe
Hello everyone,
I was wondering if anyone is using amazon prime audio description successfully. I was able to use it just fine, and all of a sudden, the audio description wasn't there any more. I just figured that it was turned off. I then tried to turn it on again, and I can not find the audio description. Any suggestion?
Candy
Sent from my iPhone
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Liz Ulrich and LD Hope
2018-04-23 03:37:33 UTC
Permalink
How do I turn the audio description on in amazon prime? I am using the app on an iPhone 7-plus. I have audio description on in the iPhone settings. Does that apply with the Amazon Prime video App?


Sent from my iPhone
Liz Ulrich and leader Dog hope
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
Post by Lelia Struve
Hi there, I am actually using prime with audio description and it’s working fine. I am watching Philip K Dick electric dreams series. Some movies and series have it and some don’t.
Lelia
Sent from my iPhone
Post by Candy Lowe
Hello everyone,
I was wondering if anyone is using amazon prime audio description successfully. I was able to use it just fine, and all of a sudden, the audio description wasn't there any more. I just figured that it was turned off. I then tried to turn it on again, and I can not find the audio description. Any suggestion?
Candy
Sent from my iPhone
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Alan Lemly
2018-04-23 06:13:20 UTC
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I believe there used to be a setting in the Amazon Prime Video app to turn on audio description but I've been through every setting and can't find one in the latest version of the app. You do need to have audio descriptions turned on under Settings, General, Accessibility and it is about fourth from the bottom of that screen which it sounds s if you already have this turned on. If you want to test audio description in the Prime Video app, the Bosch series has it in the first 3 seasons for sure and I'm assuming also in the 4th season just released.

If the audio description isn't working for you, I'd suggest contacting Amazon under the Contact Us setting in the Prime Video app or by calling Amazon Accessibility at 888-283-1678 or emailing them at accessibility-***@amazon.com.

Alan Lemly

-----Original Message-----
From: ***@googlegroups.com [mailto:***@googlegroups.com] On Behalf Of Liz Ulrich and LD Hope
Sent: Sunday, April 22, 2018 10:38 PM
To: ***@googlegroups.com
Subject: Re: Amazon prime and audio description


How do I turn the audio description on in amazon prime? I am using the app on an iPhone 7-plus. I have audio description on in the iPhone settings. Does that apply with the Amazon Prime video App?


Sent from my iPhone
Liz Ulrich and leader Dog hope
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
Hi there, I am actually using prime with audio description and it�s working fine. I am watching Philip K Dick electric dreams series. Some movies and series have it and some don�t.
Lelia
Sent from my iPhone
Post by Candy Lowe
Hello everyone,
I was wondering if anyone is using amazon prime audio description successfully. I was able to use it just fine, and all of a sudden, the audio description wasn't there any more. I just figured that it was turned off. I then tried to turn it on again, and I can not find the audio description. Any suggestion?
Candy
Sent from my iPhone
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Kimberly
2018-04-23 09:59:14 UTC
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In order to turn on audio description in the amazon prime video app, you first must start playing whatever episode you're planning to watch. With the video playing, start exploring the screen until you find an option for subtitles. Once you've accessed that option you'll find audio description in there.


I assume that once descriptions have been turned on it will be on for future episodes, but I can't say for sure as I've just started playing around with this app.



Sent from Kimber's iPhone
The happy ending still beckons, and it is in the hope of grasping it that we go on.—Annie Proulx
Post by Liz Ulrich and LD Hope
How do I turn the audio description on in amazon prime? I am using the app on an iPhone 7-plus. I have audio description on in the iPhone settings. Does that apply with the Amazon Prime video App?
Sent from my iPhone
Liz Ulrich and leader Dog hope
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
Hi there, I am actually using prime with audio description and it’s working fine. I am watching Philip K Dick electric dreams series. Some movies and series have it and some don’t.
Lelia
Sent from my iPhone
Post by Candy Lowe
Hello everyone,
I was wondering if anyone is using amazon prime audio description successfully. I was able to use it just fine, and all of a sudden, the audio description wasn't there any more. I just figured that it was turned off. I then tried to turn it on again, and I can not find the audio description. Any suggestion?
Candy
Sent from my iPhone
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Alan Lemly
2018-04-23 13:45:18 UTC
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Kimber,

Thanks for these details on how to turn on audio description with the prime video app. My answer was just wrong so I'm so glad you had it. I do believe once audio description is turned on in the app that it stays on for all programs that have description. I'm always a big confused why developers put a setting like this under an episode playback control when it has application across the entire app. No wonder I couldn't remember where to find it.

Alan Lemly

Sent from my iPhone
Post by Kimberly
In order to turn on audio description in the amazon prime video app, you first must start playing whatever episode you're planning to watch. With the video playing, start exploring the screen until you find an option for subtitles. Once you've accessed that option you'll find audio description in there.
I assume that once descriptions have been turned on it will be on for future episodes, but I can't say for sure as I've just started playing around with this app.
Sent from Kimber's iPhone
The happy ending still beckons, and it is in the hope of grasping it that we go on.—Annie Proulx
Post by Liz Ulrich and LD Hope
How do I turn the audio description on in amazon prime? I am using the app on an iPhone 7-plus. I have audio description on in the iPhone settings. Does that apply with the Amazon Prime video App?
Sent from my iPhone
Liz Ulrich and leader Dog hope
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
Hi there, I am actually using prime with audio description and it’s working fine. I am watching Philip K Dick electric dreams series. Some movies and series have it and some don’t.
Lelia
Sent from my iPhone
Post by Candy Lowe
Hello everyone,
I was wondering if anyone is using amazon prime audio description successfully. I was able to use it just fine, and all of a sudden, the audio description wasn't there any more. I just figured that it was turned off. I then tried to turn it on again, and I can not find the audio description. Any suggestion?
Candy
Sent from my iPhone
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Kimberly
2018-04-23 18:51:29 UTC
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Good to know. The only reason I figured it out it’s because Netflix does something similar.

Sent from Kimber's iPhone
The happy ending still beckons, and it is in the hope of grasping it that we go on.—Annie Proulx
Post by Alan Lemly
Kimber,
Thanks for these details on how to turn on audio description with the prime video app. My answer was just wrong so I'm so glad you had it. I do believe once audio description is turned on in the app that it stays on for all programs that have description. I'm always a big confused why developers put a setting like this under an episode playback control when it has application across the entire app. No wonder I couldn't remember where to find it.
Alan Lemly
Sent from my iPhone
Post by Kimberly
In order to turn on audio description in the amazon prime video app, you first must start playing whatever episode you're planning to watch. With the video playing, start exploring the screen until you find an option for subtitles. Once you've accessed that option you'll find audio description in there.
I assume that once descriptions have been turned on it will be on for future episodes, but I can't say for sure as I've just started playing around with this app.
Sent from Kimber's iPhone
The happy ending still beckons, and it is in the hope of grasping it that we go on.—Annie Proulx
Post by Liz Ulrich and LD Hope
How do I turn the audio description on in amazon prime? I am using the app on an iPhone 7-plus. I have audio description on in the iPhone settings. Does that apply with the Amazon Prime video App?
Sent from my iPhone
Liz Ulrich and leader Dog hope
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
Hi there, I am actually using prime with audio description and it’s working fine. I am watching Philip K Dick electric dreams series. Some movies and series have it and some don’t.
Lelia
Sent from my iPhone
Post by Candy Lowe
Hello everyone,
I was wondering if anyone is using amazon prime audio description successfully. I was able to use it just fine, and all of a sudden, the audio description wasn't there any more. I just figured that it was turned off. I then tried to turn it on again, and I can not find the audio description. Any suggestion?
Candy
Sent from my iPhone
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Arlene
2018-04-27 09:15:05 UTC
Permalink
Is there a site that lists what is on amazon prime and what you could get on
it? Thank you.
----- Original Message -----
From: "Liz Ulrich and LD Hope" <***@sbcglobal.net>
To: <***@googlegroups.com>
Sent: Sunday, April 22, 2018 10:37 PM
Subject: Re: Amazon prime and audio description



How do I turn the audio description on in amazon prime? I am using the app
on an iPhone 7-plus. I have audio description on in the iPhone settings.
Does that apply with the Amazon Prime video App?


Sent from my iPhone
Liz Ulrich and leader Dog hope
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
Post by Lelia Struve
Hi there, I am actually using prime with audio description and it’s
working fine. I am watching Philip K Dick electric dreams series. Some
movies and series have it and some don’t.
Lelia
Sent from my iPhone
Post by Candy Lowe
Hello everyone,
I was wondering if anyone is using amazon prime audio description
successfully. I was able to use it just fine, and all of a sudden, the
audio description wasn't there any more. I just figured that it was
turned off. I then tried to turn it on again, and I can not find the
audio description. Any suggestion?
Candy
Sent from my iPhone
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