Iphone 6 and IOS 12 and incoming phone calls

Discussion:

Dan

2018-11-19 19:32:50 UTC

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<tt>I have noticed since IOS 12 that often I will get an incoming
call. When I do a 2 finger double tap to answer it it seems to
answer but I hear nothing. After a half minute or so the call
hangs up.</tt>
<tt> 
</tt>
<tt>I looked through the settings and can't find anything that
seems to affect this.</tt>
<tt> 
</tt>
<tt>Has anyone else noticed this? It is driving me crazy.</tt>
<tt> 
</tt>
<tt> </tt> 

<pre class="moz-signature" cols="72">--
Dan Beaver (KC4DOY)</pre>
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Sieghard Weitzel

2018-11-20 04:05:12 UTC

Permalink

No issue here on my 6S Plus, also not something I remember being brought up before on the list.
Are you sure you don't have a Bluetooth headset somewhere which is on so that maybe the call goes to that although one would assume that then you also don't hear Voiceover.
I would try a reboot first, make sure you close everything before you do this, might also be a good idea that once the phone is turned off you partially pop out the SIM tray and push it back in, then turn your phone on again.
If that doesn't help I'd do a Reset Network Settings, remember you will have to reconnect to your wiFi afterwards and also rename your phone in Settings > General > About, a reset network settings puts the name back to just "iPhone".
Lastly, make sure your screen is clean and nothing interferes with the proximity sensor area which is I believe above the cut-out at the top of the phone where the earpiece is.

From: ***@googlegroups.com <***@googlegroups.com> On Behalf Of Dan
Sent: Monday, November 19, 2018 11:33 AM
To: ***@googlegroups.com
Subject: Iphone 6 and IOS 12 and incoming phone calls

I have noticed since IOS 12 that often I will get an incoming call. When I do a 2 finger double tap to answer it it seems to answer but I hear nothing. After a half minute or so the call hangs up.

I looked through the settings and can't find anything that seems to affect this.

Has anyone else noticed this? It is driving me crazy.

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Matthew Horspool

2018-11-20 13:11:26 UTC

Permalink

Hi,
Yes I've noticed it on an iPhone 8 on EE in the UK, but not often. It is very frustrating and I can't find a fix. It happens sometimes on outgoing calls too.
Matthew

From: ***@googlegroups.com [mailto:***@googlegroups.com] On Behalf Of Dan
Sent: 19 November 2018 19:33
To: ***@googlegroups.com
Subject: Iphone 6 and IOS 12 and incoming phone calls

I have noticed since IOS 12 that often I will get an incoming call. When I do a 2 finger double tap to answer it it seems to answer but I hear nothing. After a half minute or so the call hangs up.

I looked through the settings and can't find anything that seems to affect this.

Has anyone else noticed this? It is driving me crazy.

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Marie N.

2018-11-20 17:13:42 UTC

Permalink

Are these calls from people you recognize, or unknown calls? If they are the latter, sometimes when spam calls are answered, there is actually no one on the other end of the call. If it is happening with calls from contacts, there is a definite problem. However I am not experiencing this with either the 6S or the 8, but I normally do not answer unknown numbers.
Things to try:
do a soft reboot.
Reset network settings. (this will require re-entering any networks you have previously joined and changing the name of the phone if you have set a specific name)
Marie

From: Matthew Horspool
Sent: Tuesday, November 20, 2018 5:11 AM
To: ***@googlegroups.com
Subject: RE: Iphone 6 and IOS 12 and incoming phone calls

Hi,

Yes I've noticed it on an iPhone 8 on EE in the UK, but not often. It is very frustrating and I can't find a fix. It happens sometimes on outgoing calls too.

Matthew

From: ***@googlegroups.com [mailto:***@googlegroups.com] On Behalf Of Dan
Sent: 19 November 2018 19:33
To: ***@googlegroups.com
Subject: Iphone 6 and IOS 12 and incoming phone calls

I have noticed since IOS 12 that often I will get an incoming call. When I do a 2 finger double tap to answer it it seems to answer but I hear nothing. After a half minute or so the call hangs up.

I looked through the settings and can't find anything that seems to affect this.

Has anyone else noticed this? It is driving me crazy.

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Matthew Horspool

2018-11-28 15:25:26 UTC

Permalink

Hi marie,
Nope they are from people that I know. Like I say though, it's such a rare problem in my case that I just call them back and have done with it.
Thanks for the tip about resetting network settings though. I do know about this but I must admit it's not something I've tried. I will make sure to turn off iCloud keychain first so I don't lose all my wifi passwords!
Matthew

From: ***@googlegroups.com [mailto:***@googlegroups.com] On Behalf Of Marie N.
Sent: 20 November 2018 17:14
To: ***@googlegroups.com
Subject: Re: Iphone 6 and IOS 12 and incoming phone calls

Are these calls from people you recognize, or unknown calls? If they are the latter, sometimes when spam calls are answered, there is actually no one on the other end of the call. If it is happening with calls from contacts, there is a definite problem. However I am not experiencing this with either the 6S or the 8, but I normally do not answer unknown numbers.
Things to try:
do a soft reboot.
Reset network settings. (this will require re-entering any networks you have previously joined and changing the name of the phone if you have set a specific name)
Marie

From: Matthew Horspool
Sent: Tuesday, November 20, 2018 5:11 AM
To: ***@googlegroups.com<mailto:***@googlegroups.com>
Subject: RE: Iphone 6 and IOS 12 and incoming phone calls

Hi,
Yes I've noticed it on an iPhone 8 on EE in the UK, but not often. It is very frustrating and I can't find a fix. It happens sometimes on outgoing calls too.
Matthew

From: ***@googlegroups.com<mailto:***@googlegroups.com> [mailto:***@googlegroups.com] On Behalf Of Dan
Sent: 19 November 2018 19:33
To: ***@googlegroups.com<mailto:***@googlegroups.com>
Subject: Iphone 6 and IOS 12 and incoming phone calls

I have noticed since IOS 12 that often I will get an incoming call. When I do a 2 finger double tap to answer it it seems to answer but I hear nothing. After a half minute or so the call hangs up.

I looked through the settings and can't find anything that seems to affect this.

Has anyone else noticed this? It is driving me crazy.

--

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