Discussion:
Changing An Old Apple Id.
janet gross
2018-11-24 17:37:35 UTC
Permalink
Hi All,

Ok, I followed the instructions by signing out, and signing back in, and that was successful. I am still getting the same message though. On the home screen, it says there is one update available. So I go in to the setting's app, and tap on the update Apple id settings. It says I have to sign in to update my Apple id settings, or some services will not be available until I sign in again. When I tap on the update Apple id, I'm asked to sign in using my password, so I enter my password, I then get a message saying wrong password, and then I get a message saying I need to enter my Apple id and password, but I don't get an edit field to enter my Apple id just a field to enter my password. Although, I did enter my Apple id in the only edit field, as well as my password, but I still get the same message saying wrong password. This is crazy. Any other suggestions?

Thank you all so much.

I'm really lost on this one.

Janet
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l***@gmail.com
2018-11-24 20:03:34 UTC
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Hello,
maybe you will have to call Apple Care if you tried to many times your password. Maybe your account is lock.
They will be able to help you.
Good luck.

Lyne
Post by janet gross
Hi All,
Ok, I followed the instructions by signing out, and signing back in, and that was successful. I am still getting the same message though. On the home screen, it says there is one update available. So I go in to the setting's app, and tap on the update Apple id settings. It says I have to sign in to update my Apple id settings, or some services will not be available until I sign in again. When I tap on the update Apple id, I'm asked to sign in using my password, so I enter my password, I then get a message saying wrong password, and then I get a message saying I need to enter my Apple id and password, but I don't get an edit field to enter my Apple id just a field to enter my password. Although, I did enter my Apple id in the only edit field, as well as my password, but I still get the same message saying wrong password. This is crazy. Any other suggestions?
Thank you all so much.
I'm really lost on this one.
Janet
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Sieghard Weitzel
2018-11-25 05:28:52 UTC
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If you are talking about an app update I assume the problem is that you may have originally purchased or downloaded the app with the old Apple Id. If you know what app it is I would simply delete it and redownload it and all should be good.


From: ***@googlegroups.com <***@googlegroups.com> On Behalf Of janet gross
Sent: Saturday, November 24, 2018 9:38 AM
To: '***@googlegroups.com' <***@googlegroups.com>
Subject: Changing An Old Apple Id.

Hi All,

Ok, I followed the instructions by signing out, and signing back in, and that was successful. I am still getting the same message though. On the home screen, it says there is one update available. So I go in to the setting's app, and tap on the update Apple id settings. It says I have to sign in to update my Apple id settings, or some services will not be available until I sign in again. When I tap on the update Apple id, I'm asked to sign in using my password, so I enter my password, I then get a message saying wrong password, and then I get a message saying I need to enter my Apple id and password, but I don't get an edit field to enter my Apple id just a field to enter my password. Although, I did enter my Apple id in the only edit field, as well as my password, but I still get the same message saying wrong password. This is crazy. Any other suggestions?

Thank you all so much.

I'm really lost on this one.

Janet
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janet gross
2018-11-25 18:06:00 UTC
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Hi Sieghard,
This current issue I’m having has nothing to do with just downloading a particular app. This update I am referring to is my Apple update settings, in which when I try to login, the phone is not accepting my current password. If I can’t sign in to update my Apple settings, I will not be able to use some account services on my phone. I firmly believe all these issues I’m having is because my new xr phone has the old phone 6 settings. I will have to set up my xr phone once again as a new phone. Even though, an Apple rep and I set the xr phone up as a new phone last week, unknown to myself, the phone 6 was connected to my xr phone, and the reason I say this is because my new xr phone is working exactly like my phone 6, in which is very poorly.

Janet


From: ***@googlegroups.com [mailto:***@googlegroups.com] On Behalf Of Sieghard Weitzel
Sent: Saturday, November 24, 2018 11:29 PM
To: ***@googlegroups.com
Subject: RE: Changing An Old Apple Id.

If you are talking about an app update I assume the problem is that you may have originally purchased or downloaded the app with the old Apple Id. If you know what app it is I would simply delete it and redownload it and all should be good.


From: ***@googlegroups.com <***@googlegroups.com> On Behalf Of janet gross
Sent: Saturday, November 24, 2018 9:38 AM
To: '***@googlegroups.com' <***@googlegroups.com>
Subject: Changing An Old Apple Id.

Hi All,

Ok, I followed the instructions by signing out, and signing back in, and that was successful. I am still getting the same message though. On the home screen, it says there is one update available. So I go in to the setting's app, and tap on the update Apple id settings. It says I have to sign in to update my Apple id settings, or some services will not be available until I sign in again. When I tap on the update Apple id, I'm asked to sign in using my password, so I enter my password, I then get a message saying wrong password, and then I get a message saying I need to enter my Apple id and password, but I don't get an edit field to enter my Apple id just a field to enter my password. Although, I did enter my Apple id in the only edit field, as well as my password, but I still get the same message saying wrong password. This is crazy. Any other suggestions?

Thank you all so much.

I'm really lost on this one.

Janet









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