selecting an option when on the phone

['Linda Gaitskell' via VIPhone]

Hi All

when making a phone call you are aske to choose an option to get through
to the right department how does one do this using iphone se please. I
have trie d tapping phone but this doesn'bring up the keyboard. Hope
i've explaine my question okay.

Thanks
Linda
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[l***@gmail.com]

Hello,
if you use this"phone number frequently, I will suggest you to make a new contact. When you will write the number you will enter all numbers and you will finish using coma and the extension Ex: 6124445555,4
If you Know you have to press many options you can use coma between each.
Hope it help

Lyne

Post by 'Linda Gaitskell' via VIPhone
Hi All
when making a phone call you are aske to choose an option to get through to the right department how does one do this using iphone se please. I have trie d tapping phone but this doesn'bring up the keyboard. Hope i've explaine my question okay.
Thanks
Linda
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[Carolyn Arnold]

How do you get a comma to come up, when you are entering numbers from a key pad, and can't you just edit a number you already have?

Best regards,

Carolyn


-----Original Message-----
From: ***@googlegroups.com [mailto:***@googlegroups.com] On Behalf Of ***@gmail.com
Sent: Tuesday, November 20, 2018 5:23 PM
To: ***@googlegroups.com
Subject: Re: selecting an option when on the phone

Hello,
if you use this"phone number frequently, I will suggest you to make a new contact. When you will write the number you will enter all numbers and you will finish using coma and the extension Ex: 6124445555,4 If you Know you have to press many options you can use coma between each.
Hope it help

Lyne

Post by 'Linda Gaitskell' via VIPhone
Hi All
when making a phone call you are aske to choose an option to get through to the right department how does one do this using iphone se please. I have trie d tapping phone but this doesn'bring up the keyboard. Hope i've explaine my question okay.
Thanks
Linda
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[Richard Turner]

Hi Carolyn and others,

If you are setting up a contact with an extension that you always have to enter, enter the phone number first, then check in the lower left of the screen and you should find a shift key. Activate that and then some of the numbers change to punctuation. I believe it is the 4 that is now a comma. The comma puts in a slight delay when dialing the number. You may have to experiment some to get the timing right.
I have to call into telephone conference calls sometimes at work, so I enter the number, then two or three commas, then the participant code, then the number sign.
The shift key on the phone keypad only works for the next press, so you may have to hit shift again and add a comma if the timing doesn't work with just one.

Normally, though if you are calling somewhere that you have to pick an option and need to do that live, for me, if I call the number using Siri or from a contact, while VoiceOver is on, the keypad is on the screen and I can slide my finger around to find the number I need.
If it isn't showing up, and you need to do this live, you'll have to open the phone app and select keypad.

HTH,
Richard



“Definition of an expert: An ex is a has-been and a spirt is a drip under pressure.” – Bruce U. Utah Phillips

-----Original Message-----
From: ***@googlegroups.com <***@googlegroups.com> On Behalf Of Carolyn Arnold
Sent: Tuesday, November 20, 2018 5:39 PM
To: ***@googlegroups.com
Subject: RE: selecting an option when on the phone

How do you get a comma to come up, when you are entering numbers from a key pad, and can't you just edit a number you already have?

Best regards,

Carolyn


-----Original Message-----
From: ***@googlegroups.com [mailto:***@googlegroups.com] On Behalf Of ***@gmail.com
Sent: Tuesday, November 20, 2018 5:23 PM
To: ***@googlegroups.com
Subject: Re: selecting an option when on the phone

Hello,
if you use this"phone number frequently, I will suggest you to make a new contact. When you will write the number you will enter all numbers and you will finish using coma and the extension Ex: 6124445555,4 If you Know you have to press many options you can use coma between each.
Hope it help

Lyne

Post by 'Linda Gaitskell' via VIPhone
Hi All
when making a phone call you are aske to choose an option to get through to the right department how does one do this using iphone se please. I have trie d tapping phone but this doesn'bring up the keyboard. Hope i've explaine my question okay.
Thanks
Linda
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[Carolyn Arnold]

I use a headset. For some reason, I can do the key pad better. Somehow, it doesn't seem to work at all for me otherwise. Still, I think I need to get faster at it.

Best regards,

Carolyn


-----Original Message-----
From: 'Linda Gaitskell' via VIPhone [mailto:***@googlegroups.com]
Sent: Tuesday, November 20, 2018 5:14 PM
To: ***@googlegroups.com
Subject: selecting an option when on the phone

Hi All

when making a phone call you are aske to choose an option to get through to the right department how does one do this using iphone se please. I
have trie d tapping phone but this doesn'bring up the keyboard. Hope
i've explaine my question okay.

Thanks
Linda

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[Matthew Horspool]

Hi Linda,

Theoretically, when you make a call, you should have a numeric keypad on the screen. With that in mind, just take the phone away from your ear to activate speaker phone mode and use Voiceover as usual on the screen to find the correct number and type it. The keypad will act like a keyboard for this purpose and should emit touch tones on successful entry of a number.

Matthew



-----Original Message-----
From: 'Linda Gaitskell' via VIPhone [mailto:***@googlegroups.com]
Sent: 20 November 2018 22:14
To: ***@googlegroups.com
Subject: selecting an option when on the phone



Hi All



when making a phone call you are aske to choose an option to get through to the right department how does one do this using iphone se please. I

have trie d tapping phone but this doesn'bring up the keyboard. Hope

i've explaine my question okay.



Thanks

Linda



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